Director of Delivery Operations - Salesforce Consulting Job at Ridgewood Fractional Recruiting, Atlanta, GA

UDIrcWRKTWhsWjhNdzVyUnRTU0YycUJM
  • Ridgewood Fractional Recruiting
  • Atlanta, GA

Job Description

Director of Delivery Operations – Salesforce Consulting

Location: Remote (U.S. based, ET hours)
Type: Full-time
Salary: $150,000–$200,000/year

Cloud Haven is a fast-growing Salesforce Partner helping clients unlock the full potential of the Salesforce ecosystem. We’re seeking a Director of Delivery Operations to lead delivery operations, scale internal systems, and elevate team performance across our remote-first consultancy.

This role is more than operational—it’s integrative. We need someone who can serve as a strategic bridge between the CEO and the delivery team, translating vision into execution and ensuring alignment across leadership, delivery, and client success. You’ll be the connective tissue that keeps our systems humming and our people empowered.

Responsibilities

  • Operational Strategy & Execution : Design scalable systems across delivery, staffing, and client success.
  • Team Leadership & Enablement : Oversee onboarding, performance management, and resource planning.
  • Client Delivery & Experience : Ensure consistent, high-quality delivery and monitor client satisfaction.
  • Process Optimization & Systems : Own internal tools and refine workflows.
  • Financial & Resource Management : Manage budgets, forecasts, and utilization targets in collaboration with sales and delivery leads.

You Bring

  • 4+ years in operations leadership, ideally in consulting, SaaS, preferably the Salesforce ecosystem
  • Experience scaling delivery teams and systems in a remote-first environment
  • Excellent communication, emotional intelligence, and strategic thinking
  • Salesforce experience (certifications a plus)

You’re the Right Fit If Your Genetic Encoding Is To:

  • Lead, manage, and hold accountable a team of talented employees
  • Deliver client success—especially with enterprise-level clients
  • Build process around a team that strives for excellence
  • Master vendor relationships to get the job done

Our Core Values

  • Smart : Self-driven and continuous learner
  • Team Player : You revel in your teammates’ success as much as your own
  • Excellence : You deliver high-quality, high-value work that WOWs
  • Professional : You take pride in your appearance, environment, and how you show up
  • Seeks Feedback : Action-oriented—feedback isn’t just accepted, it’s pursued

Compensation & Benefits

  • Medical, dental, vision, and life insurance (including $0-cost options for employees and 50% coverage for families)
  • FSA & HSA with employer contributions
  • 401(k) with 4% employer match

Why Cloud Haven?

  • Remote-first, values-driven team that blends technical excellence with human-centered consulting
  • Opportunity to shape the future of a growing Salesforce consultancy
  • Culture of clarity, trust, and continuous improvement—built to support people, not just process

Job Tags

Remote job, Full time,

Similar Jobs

Keller Executive Search

Purchasing Manager Job at Keller Executive Search

 ...This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Purchasing for Keller Executive Search in Jacksonville, Florida, United States, shaping strategy, building scalable processes, and partnering across... 

CalPortland

Mechanical Engineer Intern Job at CalPortland

 ...Job Summary CalPortland is seeking a summer intern for the Mojave cement plant. This internship is ideal for a student interested in mechanical engineering. The intern will have the opportunity to work on a variety of heavy capital projects and/or maintenance projects... 

Farm Job Search

Dairy Farm Herdsman Job at Farm Job Search

 ...Dairy Farm Herdsman (5933) Location: New York State JobNumber: 5933 Dairy Farm Herdsman Job available immediate on a very progressive large dairy operation in Central New York. MUST have hands-on experience working with cattle in free stall environment and excel... 

CRH

Truck Driver Job at CRH

 ...sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction...  ...responsible for operating a heavy diesel truck (Gross Vehicle Weight over 26,000 pounds)...  ...information with dispatch, supervisors, or other drivers. Follow all applicable state and... 

LANgineers

Sales Office Administrator & Quickbooks Pro Job at LANgineers

 ...customer numbers. Sales Assistance: Send sales-dictated proposals to prospects. Verify the normalized prospect address with the USPS database. Confirm the legal business name with the Secretary of State (SOS) and the DBA name. Check the 401K database for the...