Job Description

Join a dynamic team where your organizational skills and problem-solving abilities will make a real difference. As a key contributor, you'll collaborate with stakeholders across multiple business areas, shaping the future of our products and processes. This is your opportunity to work in a fast-paced environment, supporting transformation and innovation. We value your critical thinking and self-motivation, and offer a platform to grow your career. Be part of a team that thrives on partnership, performance, and continuous improvement. As a Supervisory Manager in the Discretionary Accounts Control Team, you drive solutions and partner with stakeholders to deliver impactful business initiatives. Your day-to-day efforts will include partnering with key stakeholders spanning onboarding, proposal, trade, billing, performance, risk, and compliance. You are highly organized, self-motivated, and a critical thinker and problem solver. You help us maintain a proactive risk and control culture while supporting product development and change management. Together, we create value for our clients and our organization. **Job Responsibilities** + Build and maintain roadmaps that depict feature and functionality timelines + Track releases and ensure timely delivery of product enhancements + Participate in daily scrum meetings, planning, reviews, and retrospectives + Support the development team by answering questions and clarifying requirements + Assist in prioritizing the product backlog based on business cases + Partner with product, proposal, trade, technology, risk, legal, compliance, and operations teams to manage prioritization, resourcing, controls, readiness, and change management plans + Drive solutions across the organization by working with stakeholders in multiple functions and lines of business + Assist in transformation efforts, such as the OLY NYC to Omni conversion + Facilitate effective requirements discussions focused on solving business problems + Write requirements, typically as user stories and epics + Share upcoming and current system features and functionality through end-user demos **Required Qualifications, Capabilities, and Skills** + 3 years of business banking, controls, risk, or portfolio management experience + Bachelor's degree or equivalent experience + Demonstrate effective execution and drive towards product vision + Maintain a customer-centric focus and strong rapport with end users + Analyze opportunities and problems, recommend solutions, and communicate effectively and confidently, both verbally and in writing + Create a proactive risk and control culture using proven evaluation strategies and sound change management protocols + Provide support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk **Preferred Qualifications, Capabilities, and Skills** + Balance user needs, business objectives, and technical feasibility while managing product delivery timelines + Comfortable interacting with and presenting to all levels of management + Review and analyze program-related data (such as KRI/KPI) to support business programs and strategies + Hold active Series 7, 66, 9, and 10 licenses JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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